Before We Start: Thank you for partnering with me in this process. I'm looking forward to helping you and your family get more and better sleep. In these terms & conditions, there are some agreements that I would like to make with you before we start our collaboration. Don't be alarmed, it's not complicated, and I've tried to write it in plain language. Please take a moment to read through this document, and if you agree with everything, we can get started!

The Goal: My goal is to help your child have safe, stress-free, quality sleep (and to help you get more of that stress-free, quality sleep, too!).

What I expect from you: I encourage you to take your time reading through the sleep plan I have created. In addition, it is important that both partners read this and you work together in this journey as much as possible. I will walk you through this plan in our call, and I expect you to provide me with accurate and honest information about your child's sleep habits and be consistent and actively participate in the process.

What You Can Expect from Me: I will be here as your partner, coach, and cheerleader. You can email/text me every day within the agreed-upon time frame/agreed-upon amount (based on which package you purchase) with as many questions and concerns as you’d like. I will respond to you within 6 hours (if sent within regular business hours—9:00 AM-5:00 PM, Monday-Friday, varied availability on the weekends).

Confidentiality: Your personal information and consultation details will be kept confidential, except in cases where disclosure is required by law.

Payments & Refund: I will start working on the sleep plan only after the complete payment has been made. Please note that once the payment for the sleep plan is made, the payment is non-refundable. If you are paying with a Health Savings Account (HSA) or Flexible Spending Account (FSA), it is your responsibility to make sure that my services are considered an eligible expense.

Limitations: While I will offer professional sleep advice, it is important to understand that I cannot guarantee specific outcomes or results. It's essential to acknowledge that individual results may vary.

Linked Websites: I am not responsible for the contents of any linked sites on this website or in any materials. The inclusion of any link does not imply endorsement by Counting Sleep by Courtney, LLC. Use of any linked website is at the user's own risk.

Cancellation and Rescheduling: Please be aware that if you fail to provide a 24-hour advance notice of cancellation for a scheduled appointment, it may result in additional charges.

Intellectual Property: Ownership of all materials, resources, and tools provided as part of the sleep consulting program remains with Counting Sleep with Courtney, LLC. You are strictly prohibited from sharing, reproducing, or distributing the sleep plan or any associated materials to third parties without my prior written consent.

Disclaimer: Counting Sleep with Courtney, LLC does not offer medical advice, services, or treatment to its clients. If you are concerned about a medical issue related to your child, I urge you to consult a doctor or pediatrician immediately. I recommend you discuss this plan with your pediatrician. If you have medical questions regarding your child, always contact your pediatrician right away. While I respect each family’s individual sleep preferences, when you choose to work with Counting Sleep with Courtney, LLC, you agree to follow all safe sleep guidelines laid out by the American Academy of Pediatrics (AAP).

Indemnification: You agree to hold Counting Sleep with Courtney, LLC harmless and indemnify me from any liability that may arise from your participation in the sleep consulting program.

Governing Law: The terms and conditions of this sleep consulting program shall be governed by and construed in accordance with the laws of Indiana.

Final Thoughts: If you still have questions after reading these terms & conditions or anything else, don't hesitate to contact me. I'm looking forward to helping you get all the rest you need and deserve!